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👥Organizational Behavior Unit 18 Review

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18.1 Problems of Work Adjustment

18.1 Problems of Work Adjustment

Written by the Fiveable Content Team • Last updated August 2025
Written by the Fiveable Content Team • Last updated August 2025
👥Organizational Behavior
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Problems of Work Adjustment

Work adjustment problems affect both employee well-being and organizational productivity. These problems show up as physical symptoms like fatigue, emotional struggles like anxiety, and behavioral changes like withdrawal. Recognizing the different forms these problems take is the first step toward addressing them.

Symptoms of Workplace Stress

Workplace stress doesn't just live in your head. It shows up across four distinct categories, and most stressed workers experience symptoms in more than one.

Physical symptoms tend to appear first and are often the easiest to notice:

  • Fatigue and exhaustion that drain energy and hurt work performance
  • Headaches and muscle tension, especially in the neck, shoulders, and back
  • Gastrointestinal issues (upset stomach, diarrhea) that disrupt daily routines
  • Changes in appetite or sleep patterns that compound other health problems over time

Emotional symptoms affect how you feel about your work and the people around you:

  • Irritability and mood swings that strain relationships with coworkers
  • Anxiety and feeling overwhelmed, which make even routine decisions harder
  • Depression and feelings of hopelessness that erode job satisfaction
  • Declining motivation, which often leads to disengagement from work

Cognitive symptoms interfere with the mental demands of your job:

  • Difficulty concentrating and making decisions, which impairs problem-solving
  • Forgetfulness and memory lapses that hurt information retention
  • Negative or pessimistic thinking patterns that reinforce the stress cycle

Behavioral symptoms are the outward actions others can observe:

  • Procrastination and decreased productivity
  • Withdrawal from social interactions and growing isolation from the team
  • Increased absenteeism or tardiness
  • Substance use (alcohol, drugs) as a coping mechanism, which tends to make every other symptom worse

The key thing to notice here is that these categories feed into each other. Poor sleep (physical) makes it harder to concentrate (cognitive), which increases anxiety (emotional), which leads to avoidance behavior (behavioral). Stress rarely stays in one lane.

Symptoms of workplace stress, Sources of Stress | Organizational Behavior and Human Relations

Types of Work Adjustment Struggles

Not every struggling employee looks the same. Researchers have identified several common profiles, each with different root causes and different intervention needs.

The Overwhelmed Worker feels constantly under pressure and unable to manage their workload. They struggle to prioritize tasks and frequently miss deadlines. Over time, this sustained pressure leads to burnout, a state of chronic physical and emotional exhaustion.

The Undervalued Worker feels unappreciated and unrecognized for their contributions. They perceive a lack of respect or support from supervisors and colleagues. This perception, whether accurate or not, erodes commitment and often leads to disengagement.

The Mismatched Worker experiences a disconnect between their skills or interests and what their job actually requires. They feel unfulfilled in their current role and struggle to find meaning in daily tasks. This profile often results from poor person-environment fit, which refers to the degree of alignment between an individual's characteristics and the demands or culture of their work environment.

The Bullied Worker faces harassment, discrimination, or mistreatment from others in the workplace. They feel powerless and unsupported in addressing the situation. The psychological toll is significant: anxiety, depression, and other mental health issues are common outcomes.

The Overworked Worker consistently puts in long hours and takes on excessive responsibilities. Unlike the overwhelmed worker (who can't manage their existing load), the overworked worker may be performing well but at an unsustainable pace. They struggle to maintain work-life balance and are at high risk for physical and emotional exhaustion.

Symptoms of workplace stress, Work Stress | Flickr - Photo Sharing!

General Adaptation Syndrome in Workplaces

The General Adaptation Syndrome (GAS) model, developed by Hans Selye in 1936, describes how the body responds to prolonged stress. It's one of the foundational frameworks for understanding why chronic workplace stress eventually breaks people down, even when they seem to be coping fine at first.

GAS unfolds in three stages:

1. Alarm Stage This is the initial "fight or flight" reaction to a stressor, such as a new project with a tight deadline. The body releases stress hormones like cortisol and adrenaline. Heart rate and blood pressure increase, and alertness spikes. In a work context, this stage can actually boost short-term performance.

2. Resistance Stage If the stressor persists, the body tries to adapt. You develop coping mechanisms and attempt to maintain normal performance levels. On the surface, things may look fine. But underneath, the body is burning through its resources. Prolonged time in this stage leads to fatigue and decreased resilience, even though the worker may not yet realize how depleted they are.

3. Exhaustion Stage This stage hits when stress is severe or chronic enough to exceed the body's ability to adapt. Physical and emotional resources are depleted. Symptoms include physical illness, depression, and significant drops in work performance. In organizational terms, this is where burnout fully sets in.

Understanding GAS matters because it explains why early intervention is so important. By the time a worker reaches the exhaustion stage, recovery is much harder. Organizations that can recognize the signs during the alarm and resistance stages have a much better chance of preventing serious damage.

Workplace Factors Influencing Work Adjustment

Individual coping skills matter, but the work environment itself plays a huge role in whether employees adjust well or struggle.

Organizational culture shapes employee behavior, attitudes, and expectations. A culture that normalizes overwork and discourages taking breaks will produce more stress-related problems than one that actively supports work-life balance. Culture also determines whether employees feel safe raising concerns about their workload or treatment.

Ergonomics refers to how the physical workspace is designed. Proper ergonomic setup (adjustable chairs, appropriate screen height, adequate lighting) reduces physical strain and improves comfort. Poor ergonomics contributes to chronic pain and fatigue, which compound psychological stress.

Employee assistance programs (EAPs) provide confidential resources and support for employees dealing with personal or work-related issues, from counseling services to financial advising. Effective EAPs can catch work adjustment problems early, before they escalate.

Employee turnover serves as both a consequence and a cause of adjustment problems. High turnover rates often signal underlying issues within the organization. At the same time, frequent departures create additional stress for remaining employees, who must absorb extra work and adapt to constant team changes. This can trigger a cycle where poor adjustment leads to turnover, which worsens adjustment for those who stay.