Report a problem from the Teacher Workspace
Use feedback for a product error, feature request, content request, or review.
Quick answer
Select feedback in the Teacher Workspace top bar. Choose report an error, request a feature, request content, or leave a review. Include the page and what happened; remove student names, responses, and other private information from attachments.
What to do
Select feedback
Find feedback in the Teacher Workspace top bar.
Choose the right type
Use report an error for broken behavior, request a feature for a product idea, request content for missing study material, or leave a review for general feedback.
Describe what happened
State what you were trying to do, the action you selected, what you expected, and the exact result or message.
Protect student information
Crop or cover student names and responses in screenshots. Never send a password or payment card number.
Submit once
Wait for confirmation before sending a second report for the same event.
If something is not working
The feedback menu will not open.
Refresh once in Chrome or Safari. You can send the same information to help@fiveable.me if the menu remains unavailable.
I reported a content problem inside an assignment.
Include the assignment title, subject, question or section, and a privacy-safe screenshot so the content can be located precisely.
Did this guide answer your question?