contact fiveable
Email help@fiveable.me or use the guide below to find the right information first.
how can we help?
Fiveable uses one support inbox so the right person can help with student, teacher, school, billing, privacy, accessibility, and content questions. Include the email address on the account and the page or feature involved. Do not send passwords, payment card numbers, student responses, or other sensitive information by email.
account and subscription help
For login trouble, account access, plan questions, or a subscription connected to the wrong email, start with the FAQ or email support.
billing and refunds
Review Fiveable's refund policy before writing so you know what information to include with a billing request.
teachers, schools, and districts
Ask about teacher tools, group access, purchase orders, school plans, data privacy reviews, or district agreements.
privacy and data requests
Use the privacy policy for information about access, correction, deletion, marketing choices, cookies, and student data.
accessibility
Report an accessibility barrier, ask for an alternative format, or review Fiveable's current accessibility target and known limitations.
content and AI questions
Tell us about a content issue or read how Fiveable uses AI in content quality workflows and product features.
company correspondence
Fiveable Inc.
211 West Mineral St #312
Milwaukee, WI 53204
This is Fiveable's canonical company address for business, privacy, legal, and copyright correspondence. Email is the fastest way to route a support request to the right person.