Reset a forgotten password
Send a reset link to an email/password account and choose a new password.
Quick answer
Open Account > Forgot Password, enter the account email, and send the reset link. Open the newest email from Fiveable and follow it to choose a new password. Google-only accounts should use Google sign-in or create a password while signed in.
What to do
Open Forgot Password
Open Forgot Password.
Enter the account email
Use the email shown in Account info or on the subscription receipt.
Send the link
Select the reset action and wait for the confirmation.
Open the newest email
Check inbox and spam. If you sent more than one request, use the newest reset email because an older link may no longer be valid.
Choose the new password
Enter it twice, save, and sign in again.
If something is not working
The page says this email uses Google.
Use your Google account credentials to sign in. After signing in, open Change Password if you want to add an email/password login.
No reset email arrived.
Check spelling, spam, and filtered folders. Wait a few minutes, send one more request, and contact support if the account email is correct.
Did this guide answer your question?