Market Research:The process of gathering, analyzing, and interpreting information about a market, including about customers' needs, preferences, and behaviors.
Qualitative Research: A method of inquiry employed in several different academic disciplines, traditionally in the social sciences, but also in market research by using non-numerical data to understand concepts, opinions, or experiences.
Product Development:The creation of products with new or different characteristics that offer new or additional benefits to the customer; it may involve modification of existing products or formulation of entirely new products