Manage a teacher subscription or payment method
Review the plan, renewal, cancellation, and saved card from Billing.
Quick answer
Open Account > Billing. Review Your subscription, renewal date, status, and account email. Use Replace payment method to open Stripe's secure portal, or use Cancel auto-renew when you want access to end after the current paid period.
What to do
Open Billing
Open Billing in Account.
Check the subscription
Review the plan name, status, renewal or access-until date, amount, and billing email. If you have more than one subscription, check each card separately.
Replace the card when needed
Select Replace payment method. Fiveable opens Stripe's secure portal; Fiveable only displays the saved card brand, last four digits, and expiration date.
Change renewal when needed
Select Cancel auto-renew to keep access through the current paid period without another renewal. Past-due subscriptions may show Cancel subscription instead.
Return and verify
After Stripe or the cancellation flow finishes, return to Billing and confirm the saved status.
If something is not working
Billing says No subscriptions found for your account.
Check Account info for the signed-in email. The subscription may belong to another Fiveable account or school order.
Replace payment method did not return to Fiveable.
Finish or close the Stripe portal, reopen Billing, and confirm the saved card. Contact support if the portal reported success but Billing did not update.
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