Entrepreneurs identify market gaps by observing, interviewing, and surveying potential customers, conducting market and technical research, and experimenting with new capabilities. Bringing a new product to market is risky because it requires financial, physical, and human resources with no guarantee of revenue. Entrepreneurs accept this risk for the potential of future profits, the satisfaction of solving a problem, or the pursuit of a passion. The design-thinking process provides a structured way to validate a problem before investing heavily in a solution.
Why is it important to validate a problem before building a full product? What could go wrong if an entrepreneur skips that step?