User satisfaction refers to the degree to which users feel that their needs and expectations are met when interacting with a service, product, or environment. In the context of wayfinding and signage as public art, user satisfaction plays a crucial role in evaluating how effectively these elements guide and inform individuals within urban spaces. It encompasses aspects such as usability, clarity of information, aesthetic appeal, and emotional response, all of which contribute to an overall positive experience in navigating public areas.
congrats on reading the definition of user satisfaction. now let's actually learn it.