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Competency

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Organizational Behavior

Definition

Competency refers to the combination of skills, knowledge, and abilities that enable an individual to perform a job or task effectively. It is a critical factor in determining an employee's capacity to meet the demands of their role within an organization.

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5 Must Know Facts For Your Next Test

  1. Competencies are essential for employees to meet the performance expectations of their roles and contribute to organizational success.
  2. Organizations often use competency models to identify the critical competencies required for specific jobs or roles, and to assess and develop employees accordingly.
  3. Competencies can be both technical (job-specific) and behavioral (interpersonal and leadership-oriented), and they can be developed through training, education, and on-the-job experience.
  4. Assessing and developing employee competencies is a key function of human resource management, as it helps to ensure that the right people are in the right roles and that employees have the necessary skills and abilities to perform their jobs effectively.
  5. Competency-based approaches to human resource management, such as competency-based hiring and performance management, have become increasingly popular as organizations strive to align their workforce with their strategic objectives.

Review Questions

  • Explain how competencies are related to employee abilities and skills within an organization.
    • Competencies are the combination of skills, knowledge, and abilities that enable an employee to perform their job effectively. Skills refer to the specific abilities an individual has acquired, such as problem-solving or communication. Knowledge encompasses the information and understanding an employee possesses about their work and the organization. Abilities are the inherent capacities an individual has to perform certain actions or tasks. Together, these elements make up an employee's competencies, which are essential for meeting the performance expectations of their role and contributing to organizational success.
  • Describe the role of competency models in human resource management practices.
    • Organizations often use competency models to identify the critical competencies required for specific jobs or roles. These models help to ensure that the right people are in the right roles and that employees have the necessary skills and abilities to perform their jobs effectively. Competency models are used in various HR practices, such as recruitment and selection, training and development, and performance management. By aligning these practices with the identified competencies, organizations can optimize their workforce and improve overall organizational performance.
  • Analyze how the development of employee competencies can contribute to organizational success.
    • The development of employee competencies is crucial for organizational success. When employees possess the necessary skills, knowledge, and abilities to perform their jobs effectively, they are better equipped to meet the performance expectations of their roles and contribute to the achievement of organizational goals. By investing in the development of employee competencies through training, education, and on-the-job experience, organizations can enhance their workforce's capabilities, improve productivity, and stay competitive in the market. Additionally, competency-based approaches to human resource management, such as competency-based hiring and performance management, can help organizations align their workforce with their strategic objectives, ensuring that the right people are in the right roles and that the organization has the necessary talent to succeed.
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