Standard operating procedures

Definition

Standard Operating Procedures are established sets of step-by-step instructions compiled by an organization to help workers carry out routine operations. SOPs aim to achieve efficiency, quality output, and uniformity of performance while reducing miscommunication and failure to comply with industry regulations.

Related terms

Bureaucracy: A system of government in which most of the important decisions are made by state officials rather than by elected representatives.

Regulatory Compliance: The act of following and adhering to laws, regulations, guidelines, and specifications relevant to an organization's business processes.

Efficiency: The ability to accomplish a job with a minimum expenditure of time and effort