Cross-Cultural Management
Daniel Goleman is a psychologist and author best known for his work on emotional intelligence (EI), which refers to the ability to recognize, understand, and manage our own emotions as well as the emotions of others. His influential book 'Emotional Intelligence' popularized the concept and highlighted its significance in various aspects of life, including leadership, relationships, and especially in cross-cultural interactions, where understanding emotional cues can bridge cultural gaps and enhance communication.
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