Lessons learned documentation refers to the process of collecting, analyzing, and documenting the insights gained from experiences, particularly during and after a crisis. This documentation serves as a critical tool for organizations to reflect on what worked, what didn't, and how improvements can be made for future crisis management efforts. By systematically recording these insights, organizations can enhance their preparedness and response strategies, ensuring that valuable experiences are not lost over time.
congrats on reading the definition of lessons learned documentation. now let's actually learn it.