Corporate Governance
The balanced scorecard is a strategic planning and management tool that organizations use to align business activities with the vision and strategy of the organization, improve internal and external communications, and monitor organizational performance against strategic goals. This tool incorporates financial and non-financial performance indicators, providing a more comprehensive view of organizational health and effectiveness. By emphasizing multiple perspectives—financial, customer, internal processes, and learning and growth—it helps organizations to track progress and make informed decisions.
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