Travel Technology

Definition

Travel technology refers to the application of Information Technology (IT) or computer science in the travel, tourism and hospitality industry. It is used by airlines, hotels, travel agencies and others to improve operational efficiency and customer experience.

Analogy

Think of travel technology as a smartphone for your vacation. Just like how you use your phone to manage various aspects of your life - from communication to shopping - travel technology helps manage different parts of your trip - from booking flights and hotels to finding local attractions.

Related terms

Online Booking System: This is a software that allows a potential customer to book and pay for an activity or service directly through websites or apps.

Global Distribution System (GDS): A worldwide computerized reservation network used as a single point of access for reserving airline seats, hotel rooms, rental cars, and other travel related items by travel agents, online reservation sites, and large corporations.

E-ticketing: The process where passengers can book flights or tickets online. It's convenient because it eliminates the need for physical paper tickets.