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📊Intro to Business Analytics

Machine Learning Algorithms for Predictive Analytics

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Why This Matters

Machine learning algorithms are the engine behind predictive analytics—and you're being tested on knowing when to use which algorithm and why. This isn't just about memorizing definitions; it's about understanding the fundamental distinction between supervised learning (where you have labeled outcomes to predict) and unsupervised learning (where you're discovering hidden patterns). You'll also need to grasp key concepts like classification vs. regression, overfitting vs. generalization, and the bias-variance tradeoff.

In business analytics, these algorithms transform raw data into competitive advantage. Whether you're predicting customer churn, segmenting markets, or forecasting sales, the algorithm you choose depends on your data type, business question, and interpretability needs. Don't just memorize what each algorithm does—know what problem type each one solves, what assumptions it makes, and when it might fail. That's what separates a strong exam answer from a weak one.


Regression Algorithms: Predicting Continuous and Categorical Outcomes

These algorithms form the foundation of predictive modeling. Regression techniques establish mathematical relationships between input features and target variables, allowing you to forecast outcomes based on historical patterns.

Linear Regression

  • Models relationships using a linear equation—the dependent variable is expressed as a weighted sum of independent variables plus an error term: y=β0+β1x1+β2x2+ϵy = \beta_0 + \beta_1x_1 + \beta_2x_2 + \epsilon
  • Coefficients reveal business insights—each β\beta value tells you the strength and direction of each predictor's influence on the outcome
  • Assumes linearity and is sensitive to outliers—violations of these assumptions can produce misleading predictions in real-world business forecasting

Logistic Regression

  • Predicts probability of categorical outcomes—despite the name, this is a classification algorithm that outputs values between 0 and 1 using the logistic (sigmoid) function
  • Ideal for binary business decisions—will the customer churn? Will the loan default? Will the email get clicked?
  • Assumes linear relationship with log-odds—the model predicts log(p1p)\log\left(\frac{p}{1-p}\right) as a linear function of predictors, which can be extended to multiclass problems

Compare: Linear Regression vs. Logistic Regression—both assume linear relationships with predictors, but linear regression predicts continuous values while logistic regression predicts probabilities for categories. If an exam question involves predicting "how much" vs. "which category," this distinction is your answer.


Tree-Based Methods: Intuitive Decision-Making Models

Tree-based algorithms split data into branches based on feature values, creating interpretable rule-based predictions. These methods recursively partition the feature space to minimize prediction error within each resulting segment.

Decision Trees

  • Flowchart-like structure for predictions—each internal node represents a test on a feature, each branch represents an outcome, and each leaf represents a prediction
  • Highly interpretable for business stakeholders—you can literally trace the decision path and explain why a prediction was made
  • Prone to overfitting without pruning—complex trees memorize training data noise; techniques like cost-complexity pruning help the model generalize

Random Forests

  • Ensemble of decision trees for robust predictions—combines hundreds of trees, each trained on random data subsets, then aggregates their votes
  • Reduces variance through averaging—individual trees may overfit, but the ensemble smooths out errors and improves generalization
  • Provides feature importance rankings—tells you which variables drive predictions most, invaluable for business prioritization and model explanation

Compare: Decision Trees vs. Random Forests—both use the same splitting logic, but a single decision tree is interpretable yet prone to overfitting, while random forests sacrifice some interpretability for significantly better predictive accuracy. FRQ tip: If asked about the bias-variance tradeoff, random forests reduce variance by averaging many high-variance trees.


Classification Algorithms: Sorting Data into Categories

These algorithms assign observations to predefined classes based on input features. Classification methods learn decision boundaries that separate different categories in the feature space.

Support Vector Machines (SVM)

  • Finds the optimal separating hyperplane—maximizes the margin between classes, creating the most robust decision boundary possible
  • Excels in high-dimensional spaces—particularly effective when you have many features relative to observations, common in text and image analysis
  • Kernel trick handles non-linearity—transforms data into higher dimensions where linear separation becomes possible, though parameter tuning (CC, kernel choice) significantly impacts performance

K-Nearest Neighbors (KNN)

  • Classifies by majority vote of neighbors—a new data point inherits the most common class among its kk closest training examples
  • No training phase required—this lazy learning approach stores all data and computes distances at prediction time, making it simple but computationally expensive for large datasets
  • Sensitive to kk selection and distance metric—too small a kk creates noisy predictions; too large smooths over meaningful patterns

Naive Bayes

  • Applies Bayes' theorem with independence assumption—calculates P(classfeatures)P(\text{class}|\text{features}) by assuming each feature contributes independently to the probability
  • Dominates text classification tasks—spam filtering, sentiment analysis, and document categorization leverage its speed and effectiveness with high-dimensional sparse data
  • Surprisingly robust despite "naive" assumption—even when features are correlated, the algorithm often performs well because it only needs to rank probabilities correctly

Compare: SVM vs. KNN—both are classification workhorses, but SVM learns a global decision boundary during training while KNN makes local decisions at prediction time. SVM handles high dimensions better; KNN is more intuitive but struggles with large datasets. Choose SVM when you need efficiency at scale.


Neural Networks: Learning Complex Patterns

Neural networks use layers of interconnected nodes to learn hierarchical representations of data. Through backpropagation, these models adjust connection weights to minimize prediction error across potentially millions of parameters.

Neural Networks

  • Layered architecture captures non-linear patterns—input layer receives features, hidden layers transform representations, and output layer produces predictions for tasks from image recognition to demand forecasting
  • Requires substantial data and computational resources—the flexibility that allows neural networks to model anything also means they need large training sets to avoid memorizing noise
  • Regularization prevents overfitting—techniques like dropout (randomly disabling neurons during training) and L2 regularization keep the model generalizable

Compare: Neural Networks vs. Random Forests—both handle complex non-linear relationships, but neural networks require more data and tuning while offering superior performance on unstructured data (images, text). Random forests remain the go-to for tabular business data where interpretability matters.


Unsupervised Learning: Discovering Hidden Structure

Unlike supervised methods, these algorithms work without labeled outcomes. Unsupervised learning identifies natural groupings and reduces complexity in data where no "right answer" exists.

K-Means Clustering

  • Partitions data into kk distinct groups—iteratively assigns points to the nearest centroid, then recalculates centroids until assignments stabilize
  • Requires pre-specifying number of clusters—the elbow method (plotting within-cluster variance against kk) helps identify the optimal number, but judgment is still required
  • Ideal for customer segmentation—group customers by behavior, identify market segments, or detect anomalous patterns in unlabeled transaction data

Principal Component Analysis (PCA)

  • Reduces dimensionality while preserving variance—transforms correlated features into uncorrelated principal components ranked by how much variation they explain
  • First few components capture most information—often 2-3 components can represent 80%+ of the variance in datasets with dozens of original features
  • Essential preprocessing for visualization and modeling—reduces noise, eliminates multicollinearity, and enables plotting high-dimensional data in 2D or 3D

Compare: K-Means vs. PCA—both are unsupervised, but K-Means groups observations while PCA transforms features. They're often used together: apply PCA first to reduce dimensions, then cluster in the lower-dimensional space for better results.


Quick Reference Table

ConceptBest Examples
Predicting continuous outcomesLinear Regression
Binary/multiclass classificationLogistic Regression, SVM, Naive Bayes
Interpretable rule-based modelsDecision Trees
Ensemble methods for accuracyRandom Forests
Instance-based learningK-Nearest Neighbors
Complex pattern recognitionNeural Networks
Customer/market segmentationK-Means Clustering
Dimensionality reductionPrincipal Component Analysis (PCA)

Self-Check Questions

  1. You need to predict whether a customer will purchase (yes/no) based on their browsing history. Which two algorithms would be most appropriate, and what assumption do they share?

  2. A marketing analyst wants to segment customers into groups but doesn't know how many segments exist. Which algorithm should they use, and what technique helps determine the optimal number of groups?

  3. Compare and contrast Decision Trees and Random Forests: What problem does Random Forests solve that single Decision Trees struggle with?

  4. Your dataset has 200 features but only 500 observations. Which algorithms would handle this high-dimensional scenario well, and which would struggle? Explain why.

  5. An FRQ asks you to recommend an algorithm for spam email detection that can be trained quickly on limited data. Which algorithm is your best choice, and what makes it particularly suited for text classification?