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🧑‍🤝‍🧑Human Social Behavior I

Influential Social Psychologists

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Why This Matters

Social psychology sits at the heart of understanding human behavior in social environments—and that's exactly what you're being tested on. These theorists didn't just conduct interesting experiments; they uncovered the fundamental mechanisms that explain why people conform, obey, learn from others, and form prejudices. When you encounter exam questions about group dynamics, attitude change, or social influence, you're drawing directly from this foundational work.

Don't just memorize names and studies. Instead, focus on what each psychologist revealed about human nature and how their concepts connect to real-world practice. Can you explain why someone might stay in an abusive situation? Why prejudice persists despite good intentions? Why children imitate violent behavior? These theorists give you the frameworks to answer those questions—and that's what separates surface-level recall from the deeper understanding your exams require.


Foundational Theorists: The Person-Environment Interaction

These psychologists established that behavior cannot be understood by looking at individuals in isolation—the social context fundamentally shapes how people think, feel, and act.

Kurt Lewin

  • Field theory pioneer—argued that behavior is a function of both the person and their environment, expressed as B=f(P,E)B = f(P, E)
  • Group dynamics founder who demonstrated that individuals behave differently in groups than when alone
  • Action research advocate who insisted social science should solve real-world problems, bridging theory and practice

Gordon Allport

  • Personality in social context—emphasized that individual traits interact with social situations to produce behavior
  • Contact hypothesis developer, proposing that meaningful intergroup contact under specific conditions reduces prejudice
  • Trait theory pioneer whose work connects personality psychology to social behavior and intergroup relations

Compare: Lewin vs. Allport—both emphasized the person-environment interaction, but Lewin focused on situational forces while Allport emphasized stable personality traits. FRQs often ask you to weigh situational vs. dispositional explanations for behavior.


Conformity and Obedience: The Power of Social Pressure

These researchers revealed uncomfortable truths about how readily people abandon their own judgment or moral convictions under social pressure—demonstrating that ordinary people can engage in harmful behavior when situational forces align.

Solomon Asch

  • Conformity experiments—showed that 75% of participants conformed to obviously wrong answers at least once when facing unanimous group pressure
  • Social norms research revealed how group consensus overrides individual perception and judgment
  • Informational vs. normative influence—his work distinguishes between conforming because you believe the group is right versus conforming to fit in

Stanley Milgram

  • Obedience to authority—65% of participants administered what they believed were dangerous shocks when instructed by an authority figure
  • Situational factors proved more powerful than personality in predicting obedience, challenging dispositional explanations
  • Ethical controversy sparked major reforms in research ethics, including informed consent requirements

Philip Zimbardo

  • Stanford prison experiment—demonstrated how quickly assigned social roles can transform behavior, with "guards" becoming abusive within days
  • Deindividuation and power dynamics showed how anonymity and authority corrupt ordinary people
  • Situationist perspective argues that understanding evil requires examining contexts, not just "bad apples"

Compare: Milgram vs. Zimbardo—both demonstrated situational power over behavior, but Milgram studied obedience to direct commands while Zimbardo examined internalization of social roles. If asked about institutional abuse, Zimbardo's role theory is your strongest framework.


Cognitive Processes: How We Make Sense of Social Experience

These psychologists focused on the mental processes underlying social behavior—how we resolve contradictions, justify our actions, and change our attitudes.

Leon Festinger

  • Cognitive dissonance theory—explains the psychological discomfort when beliefs and behaviors conflict, motivating attitude change
  • Doomsday cult study showed that disconfirmed beliefs often strengthen rather than weaken when people have invested heavily
  • Attitude-behavior relationship foundation—his work explains why people rationalize harmful choices rather than admit error

Elliot Aronson

  • Dissonance applications—extended Festinger's work to explain self-justification, showing why people defend poor decisions
  • Jigsaw classroom technique uses cooperative interdependence to reduce prejudice and improve learning outcomes
  • Empathy-based interventions demonstrate practical applications of social psychology for promoting social harmony

Compare: Festinger vs. Aronson—both studied cognitive dissonance, but Festinger focused on theory development while Aronson emphasized practical applications like prejudice reduction. Aronson's jigsaw classroom is a go-to example for intervention-focused exam questions.


Social Learning: Behavior Acquired Through Observation

This framework emphasizes that people learn not just through direct experience but by watching others—modeling and imitation are powerful mechanisms of behavioral acquisition.

Albert Bandura

  • Social learning theory—established that behavior is acquired through observation, imitation, and modeling, not just reinforcement
  • Bobo doll experiment demonstrated that children who observed aggressive models reproduced that aggression, even without rewards
  • Self-efficacy concept highlights that belief in one's capabilities is essential for behavior change and motivation

Compare: Bandura vs. traditional behaviorists—while Skinner emphasized direct reinforcement, Bandura showed that vicarious learning (watching others be rewarded or punished) shapes behavior equally. This distinction matters for understanding media influence and intervention design.


Intergroup Relations: Conflict, Prejudice, and Cooperation

These researchers examined how group membership shapes identity, creates conflict, and—crucially—how such divisions can be overcome.

Muzafer Sherif

  • Robbers Cave experiment—demonstrated that competition for scarce resources creates intergroup hostility, even among similar groups
  • Realistic conflict theory explains prejudice as a rational response to perceived competition rather than irrational bias
  • Superordinate goals showed that intergroup cooperation emerges when groups must work together toward shared objectives

Robert Cialdini

  • Six principles of influence—identified reciprocity, commitment/consistency, social proof, authority, liking, and scarcity as key persuasion mechanisms
  • Compliance research explains how social influence operates in everyday contexts from marketing to negotiation
  • Ethical applications provide frameworks for both resisting manipulation and designing ethical persuasion strategies

Compare: Sherif vs. Allport on prejudice reduction—Sherif emphasized superordinate goals requiring cooperation, while Allport's contact hypothesis focuses on equal-status interaction. Both approaches inform modern diversity interventions, and exams often ask you to evaluate which conditions are necessary for contact to reduce prejudice.


Quick Reference Table

ConceptBest Examples
Person-environment interactionLewin (field theory), Allport (trait-situation)
Conformity to group pressureAsch (line experiments), Sherif (autokinetic effect)
Obedience to authorityMilgram (shock experiments)
Role internalizationZimbardo (Stanford prison)
Cognitive dissonanceFestinger (theory), Aronson (applications)
Observational learningBandura (Bobo doll, self-efficacy)
Intergroup conflict/cooperationSherif (Robbers Cave, realistic conflict theory)
Prejudice reductionAllport (contact hypothesis), Aronson (jigsaw classroom)
Social influence/persuasionCialdini (six principles)

Self-Check Questions

  1. Both Milgram and Zimbardo demonstrated the power of situations over personality—what key difference exists between obedience to authority and role internalization as explanations for harmful behavior?

  2. If a client continues defending a decision that clearly harmed them, which theorist's concept best explains this self-justification, and what is the underlying mechanism?

  3. Compare Sherif's realistic conflict theory with Allport's contact hypothesis: What conditions does each suggest are necessary for reducing intergroup prejudice?

  4. A social worker wants to design an intervention to reduce bullying by having students observe prosocial peer models. Which theorist's framework supports this approach, and what key concepts would guide the intervention?

  5. Identify two psychologists whose work addresses how groups influence individual judgment. How do their explanations differ in terms of why people conform?