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🏃‍♂️Agile Project Management

Agile Retrospective Formats

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Why This Matters

Retrospectives are the engine of continuous improvement in Agile—and you're being tested on more than just knowing format names. Exam questions will ask you to select the right retrospective format for specific team situations, explain why certain formats surface different types of insights, and demonstrate how retrospectives connect to Agile principles like inspect-and-adapt cycles, team empowerment, and iterative improvement. Understanding the mechanics behind each format helps you answer scenario-based questions with confidence.

Don't just memorize a list of retrospective names. Know what problem each format solves, whether it prioritizes emotional processing, root cause analysis, action planning, or visual thinking. When an exam question describes a team struggling with recurring issues, you need to instantly recognize that's a 5 Whys situation—not a Mad, Sad, Glad moment. Master the underlying purpose of each format, and you'll handle any retrospective question thrown at you.


Action-Oriented Formats

These formats prioritize generating concrete next steps. They work by categorizing team observations into actionable buckets, making it easy to walk out of a retrospective with a clear improvement plan. The mechanism is simple: constraint breeds clarity.

Start, Stop, Continue

  • Three-bucket framework—forces teams to categorize feedback into immediate actions rather than vague observations
  • Low facilitation overhead makes it ideal for new Agile teams or time-constrained sprints
  • Balanced perspective ensures teams acknowledge what's working (Continue) while still pushing for change

Starfish

  • Five categories (Keep, Less, More, Start, Stop)—adds nuance beyond basic Start-Stop-Continue by distinguishing between adjustments and complete changes
  • Gradient thinking helps teams avoid all-or-nothing decisions; "do less of X" is different from "stop X entirely"
  • Comprehensive coverage makes it effective for mid-project retrospectives when teams need fine-tuning rather than overhaul

KALM (Keep, Add, Less, More)

  • Future-focused framing—emphasizes what to build toward rather than what went wrong
  • Prioritization built in because teams must decide what deserves more attention versus less
  • Strategic alignment connects sprint-level feedback to longer-term team goals

Compare: Start-Stop-Continue vs. Starfish—both generate action items, but Starfish adds "Less" and "More" categories for nuanced adjustments. If an exam scenario describes a mature team needing subtle process tweaks, Starfish is your answer; for teams needing clear, simple direction, Start-Stop-Continue wins.


Emotion-Centered Formats

These formats prioritize psychological safety and team dynamics. They work by explicitly inviting emotional expression, which surfaces issues that purely analytical formats miss. The mechanism: naming feelings reduces their power and opens honest dialogue.

Mad, Sad, Glad

  • Emotion-first structure—legitimizes feelings as valid retrospective data, not just "soft" input
  • Pattern recognition across emotional categories reveals team morale trends over multiple sprints
  • Low barrier to participation because everyone can identify an emotion, even if they struggle to articulate process improvements

4 Ls (Liked, Learned, Lacked, Longed For)

  • Holistic reflection captures both emotional responses (Liked) and practical gaps (Lacked, Longed For)
  • Learning emphasis reinforces growth mindset by explicitly asking what the team discovered
  • Aspirational element (Longed For) helps teams articulate what "better" looks like without blame

Compare: Mad, Sad, Glad vs. 4 Ls—both surface emotions, but 4 Ls adds cognitive dimensions (Learned, Longed For) that connect feelings to future action. Use Mad, Sad, Glad when team morale is the primary concern; use 4 Ls when you need emotional insight plus strategic direction.


Visual and Metaphor-Based Formats

These formats prioritize shared mental models through imagery. They work by giving teams a concrete visual anchor that makes abstract concepts discussable. The mechanism: metaphors bypass defensiveness and spark creative thinking.

Sailboat

  • Journey metaphor—team is a boat, goals are the destination, winds help, anchors hold back
  • External factor focus surfaces environmental obstacles (organizational politics, technical debt) that teams might otherwise ignore
  • Engaging for visual learners and effective for distributed teams using virtual whiteboards

Timeline

  • Chronological structure—plots key events, decisions, and outcomes across the sprint or project
  • Cause-and-effect visibility helps teams see how early decisions rippled into later outcomes
  • Useful for longer iterations or project-level retrospectives where sequence matters

Three Little Pigs

  • Resilience metaphor—straw, stick, and brick houses represent weak, moderate, and strong foundations
  • Risk management lens prompts teams to evaluate what's fragile versus robust in their processes
  • Memorable framing makes insights stick and easy to reference in future sprints

Compare: Sailboat vs. Timeline—both create visual representations, but Sailboat emphasizes forces (what's helping vs. hindering) while Timeline emphasizes sequence (what happened when). Choose Sailboat for diagnosing current blockers; choose Timeline for understanding how you got here.


Analytical and Problem-Solving Formats

These formats prioritize root cause identification. They work by pushing teams past surface-level symptoms to uncover systemic issues. The mechanism: structured questioning prevents premature solution-jumping.

5 Whys

  • Iterative questioning technique—asks "why" repeatedly (typically five times) to drill down to root causes
  • Prevents symptom-treating by forcing teams to distinguish between what happened and why it happened
  • Best for specific incidents rather than general reflection; pair with other formats for comprehensive retrospectives

Lean Coffee

  • Democratic agenda-setting—participants propose topics, vote on priorities, and time-box discussions
  • Emergent focus ensures the team discusses what actually matters to them, not what a facilitator assumes matters
  • Flexible structure works when teams have diverse concerns or when the "real" issue isn't obvious upfront

Compare: 5 Whys vs. Lean Coffee—5 Whys digs deep on a known problem, while Lean Coffee helps surface which problems deserve attention. If the exam describes a team that keeps fixing symptoms without lasting improvement, 5 Whys is the answer; if the team can't agree on what to discuss, Lean Coffee solves that first.


Quick Reference Table

ConceptBest Examples
Generating clear action itemsStart-Stop-Continue, Starfish, KALM
Surfacing team emotionsMad, Sad, Glad, 4 Ls
Visual/metaphor-based reflectionSailboat, Timeline, Three Little Pigs
Root cause analysis5 Whys
Democratic topic selectionLean Coffee
New or time-constrained teamsStart-Stop-Continue, Mad, Sad, Glad
Mature teams needing nuanceStarfish, KALM, 4 Ls
Project-level (not sprint) retrospectivesTimeline, Three Little Pigs

Self-Check Questions

  1. A team keeps implementing fixes that don't last—the same problems resurface sprint after sprint. Which retrospective format directly addresses this pattern, and why?

  2. Compare and contrast Sailboat and 5 Whys: both help identify obstacles, but how do their approaches differ? When would you choose one over the other?

  3. Which two formats explicitly include an aspirational or future-focused category (what the team wishes they had)? What exam scenarios would make these the right choice?

  4. A Scrum Master is facilitating a retrospective for a newly formed team with low psychological safety. Which format category should they prioritize, and which specific format would you recommend?

  5. If an FRQ asks you to recommend a retrospective format for a team that can't agree on what their biggest problem is, which format solves this—and what's the mechanism that makes it work?