Empathy-building is the process of developing the ability to understand and share the feelings, thoughts, and experiences of others. This skill is essential in fostering effective communication, especially during conflicts, as it allows individuals to connect on a deeper level and find common ground amidst disagreements. By practicing empathy, people can create an environment where all parties feel heard and respected, which is crucial for resolving conflicts peacefully.
congrats on reading the definition of empathy-building. now let's actually learn it.