Poka-yoke is a Japanese term that means 'mistake-proofing' or 'error prevention.' It involves designing processes or systems to help avoid human errors by creating mechanisms that either prevent mistakes from happening or make them immediately obvious. This concept is crucial for ensuring high quality in production and service delivery, contributing significantly to methodologies focused on efficiency and continuous improvement.
congrats on reading the definition of poka-yoke. now let's actually learn it.