Shop steward

Definition

A shop steward is an elected labor union representative who serves as the first point of contact for unionized employees within a workplace. They play a crucial role in representing members' interests, addressing grievances, and ensuring the enforcement of collective bargaining agreements.

Related terms

Labor Union: An organization formed by workers to protect their rights and interests through collective bargaining.

Collective Bargaining: The process by which labor unions negotiate with employers on behalf of their members to establish terms of employment, such as wages, hours, and working conditions.

Grievance Procedure: A formal process through which employees can report complaints or disputes to be resolved by the company, often involving representation by a shop steward or union official