Quality control

Definition

Quality control involves the processes and procedures used to ensure that a company's products or services meet a set standard of quality before they reach the consumer. It is a critical component in achieving world-class operations management by minimizing errors and maximizing product reliability.

Related terms

Continuous Improvement: The ongoing effort to improve products, services, or processes by making small, incremental adjustments.

Six Sigma:

A data-driven approach and methodology for eliminating defects in any process, aiming for six standard deviations between the mean and the nearest specification limit.

Total Quality Management (TQM):

An organization-wide effort focused on integrating all quality-related functions and processes throughout the company to provide products or services that meet or exceed customer expectations