Piggly Wiggly

Definition

Piggly Wiggly is recognized as the first self-service grocery store, founded in 1916 by Clarence Saunders in Memphis, Tennessee. It revolutionized the retail and grocery industry by allowing customers to select their own merchandise without the assistance of a clerk.

Related terms

Self: service - A retail business model where customers serve themselves, selecting products without direct assistance from staff.

Retail innovation: The introduction of new ideas, products, or services within the retail sector aimed at improving efficiency and customer experience.

Customer empowerment: The practice of giving customers control over their shopping experience, often resulting in higher satisfaction and loyalty