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Malcolm Baldrige National Quality Award

Written by the Fiveable Content Team • Last updated September 2025
Written by the Fiveable Content Team • Last updated September 2025

Definition

The Malcolm Baldrige National Quality Award is a prestigious award given by the U.S. government to businesses and organizations that demonstrate outstanding quality management and operational excellence. It assesses performance in areas such as leadership, strategic planning, customer focus, measurement, analysis, knowledge management, workforce focus, and process management.

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