Interpersonal roles

Definition

Interpersonal roles involve the behaviors and duties a manager performs to provide direction and support to employees. They include acting as a figurehead, leader, and liaison within an organization.

Related terms

Figurehead role: A symbolic position where the manager represents the organization in all matters of formality.

Leadership role: Involves directing and coordinating the activities of employees, including making decisions that affect their job satisfaction and performance.

Liaison role: Entails building alliances and maintaining a network of contacts outside the immediate team or department to help achieve organizational goals