Human relations skills

Definition

Human relations skills involve the ability to interact, communicate, and work well with individuals and groups through understanding their needs and motivations. These skills are crucial for managers to effectively lead their teams, resolve conflicts, and foster a positive work environment.

Related terms

Emotional Intelligence: The ability to recognize, understand, and manage one’s own emotions and those of others.

Conflict Resolution: The process of identifying and addressing differences that if left unaddressed, can interfere with productivity or lead to a hostile work environment.

Team Building: Activities and initiatives that strengthen the relationships among team members while improving morale and productivity