Deming

Definition

W. Edwards Deming was an American statistician, professor, author, lecturer, and consultant who is best known for his work in Japan after WWII, where he taught process improvement methods that eventually became foundational to what is known as Total Quality Management (TQM). His philosophy emphasized quality improvement as the basis of productive business operations, advocating for continuous improvement and the use of statistical methods to achieve it.

Related terms

Total Quality Management (TQM): A management approach centered on quality, based on the participation of all members of an organization in improving processes, products, services, and the culture in which they work.

Continuous Improvement: An ongoing effort to improve products, services or processes by making incremental improvements over time or breakthrough improvements all at once.

Statistical Process Control (SPC): A method of quality control which employs statistical methods to monitor and control a process to ensure that it operates at its full potential to produce conforming product