Zero output impedance refers to the ideal characteristic of a voltage output in which the output voltage remains constant regardless of the load current drawn from it. This feature is crucial because it allows an op-amp to maintain its intended voltage levels across a wide range of output loads, effectively ensuring that the output signal is not affected by varying resistances connected to it. This characteristic is closely linked with other ideal op-amp properties, such as infinite gain and infinite input impedance, allowing for optimal performance in various electronic applications.