Empathy:Empathy is the ability to understand and share the feelings of others. It involves putting yourself in someone else's shoes to better comprehend their experiences.
Assertiveness: Assertiveness is expressing one's own needs, opinions, and boundaries in a clear and respectful manner. It involves standing up for oneself without being aggressive or passive.
Conflict Resolution:Conflict resolution refers to strategies used to resolve disagreements or disputes between individuals or groups. It involves finding mutually satisfying solutions through communication and negotiation.