Herzberg’s Two-Factor Theory

Definition

Herzberg's Two-Factor Theory is a motivation theory that suggests job satisfaction and dissatisfaction arise from different factors. It proposes that there are hygiene factors, which are related to the work environment and can cause dissatisfaction if not met, and motivator factors, which are related to the nature of the work itself and can lead to job satisfaction if present.

Related terms

Hygiene Factors: These are external factors in the work environment such as pay, supervision, and company policies that can lead to job dissatisfaction if inadequate.

Motivator Factors: These are internal factors related to the nature of the work itself such as achievement, recognition, and personal development that can result in job satisfaction when fulfilled.

Job Satisfaction:

This term refers to an individual's positive emotional response or attitude towards their job based on various factors such as fulfillment of needs and enjoyment of responsibilities.