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Managed service providers (MSP)

Written by the Fiveable Content Team • Last updated August 2025
Written by the Fiveable Content Team • Last updated August 2025

Definition

Managed Service Providers are companies that remotely manage a customer's IT infrastructure and/or end-user systems, typically on a proactive basis under a subscription model. They help businesses focus on core functions by taking care of the technological aspects including, but not limited to, network management, software updates, and cybersecurity measures.

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