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🏢Power and Politics in Organizations

Influential Organizational Behavior Models

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Why This Matters

When you're tested on power and politics in organizations, you're really being asked to explain why people behave the way they do at work and how leaders can influence those behaviors. These models aren't just academic theories—they're the conceptual toolkit that explains everything from why your coworker seems checked out despite a decent salary to why some teams gel while others implode. Understanding these frameworks helps you analyze case studies, predict organizational outcomes, and recommend evidence-based interventions.

The models here cluster around four core dynamics: individual motivation, leadership approach, organizational structure and culture, and group development. Don't just memorize names and dates—know what problem each model solves and how it connects to power dynamics. When an FRQ asks about improving employee engagement or managing resistance to change, you need to pull the right model and explain the mechanism behind it.


Models of Individual Motivation

These frameworks explain what drives people to work hard—or coast. The key insight is that motivation isn't one-dimensional; different factors operate at different levels, and what prevents dissatisfaction isn't the same as what creates genuine engagement.

Maslow's Hierarchy of Needs

  • Five-tier pyramid structure—physiological, safety, love/belonging, esteem, and self-actualization needs must be satisfied in sequence
  • Lower needs dominate until met; an employee worried about job security won't care much about creative fulfillment
  • Self-actualization represents peak motivation where employees seek meaning and personal growth—the goal for engagement strategies

Herzberg's Two-Factor Theory

  • Hygiene factors (salary, working conditions, job security) only prevent dissatisfaction—they don't create motivation
  • Motivators (achievement, recognition, meaningful work) are what actually drive engagement and satisfaction
  • Critical distinction for exams: improving hygiene factors alone produces neutral employees, not motivated ones

Vroom's Expectancy Theory

  • Three-link chain—effort → performance → outcome; motivation breaks down if any link seems weak
  • Individual perception matters—employees must believe their effort will actually lead to results and that results will be rewarded
  • Practical application: clarify how performance connects to specific, valued rewards to maximize motivation

Compare: Maslow vs. Herzberg—both address motivation but from different angles. Maslow focuses on sequential need fulfillment, while Herzberg distinguishes between factors that prevent dissatisfaction versus those that create satisfaction. If an FRQ asks why a well-paid employee still seems disengaged, Herzberg is your go-to model.


Leadership and Management Approaches

These models examine how leaders think about employees and how that thinking shapes management style. The underlying principle: assumptions about human nature become self-fulfilling prophecies in organizational settings.

McGregor's Theory X and Theory Y

  • Theory X assumes employees are inherently lazy, avoid responsibility, and need constant supervision and control
  • Theory Y assumes employees are self-motivated, seek responsibility, and perform best with autonomy
  • Power implication: Theory X managers rely on coercive and legitimate power; Theory Y managers leverage expert and referent power

Blake and Mouton's Managerial Grid

  • Two-axis framework—concern for people (vertical) versus concern for production (horizontal), each scaled 1-9
  • Five leadership styles: impoverished (1,1), country club (1,9), task-oriented (9,1), middle-of-the-road (5,5), and team-oriented (9,9)
  • Team-oriented leadership (high on both dimensions) is presented as ideal, balancing employee satisfaction with productivity

Compare: Theory X/Y vs. Managerial Grid—McGregor focuses on underlying assumptions about human nature, while Blake and Mouton map behavioral priorities. A Theory X manager would likely score high on production concern but low on people concern (task-oriented style).


Power Dynamics and Influence

Understanding where power comes from is essential for analyzing organizational politics. This framework explains why some leaders command loyalty while others only get compliance.

French and Raven's Five Forms of Power

  • Position-based power: legitimate (formal authority), reward (control over incentives), and coercive (ability to punish)
  • Personal power: expert (specialized knowledge) and referent (charisma and respect)—these generate commitment rather than mere compliance
  • Strategic insight: effective leaders cultivate multiple power bases; over-reliance on coercive power breeds resentment and resistance

Compare: Position-based vs. personal power—legitimate, reward, and coercive power come from organizational role and can disappear with a title change. Expert and referent power are portable and typically produce stronger, more lasting influence. FRQs often ask which power bases are most effective for specific leadership challenges.


Organizational Structure and Culture

These models explain how organizations are designed and how shared beliefs shape behavior. The key insight: structure and culture are forms of power that constrain and enable action even without direct supervision.

Mintzberg's Organizational Configurations

  • Five structural types: simple structure, machine bureaucracy, professional bureaucracy, divisional structure, and adhocracy
  • Environment-structure fit—stable environments favor bureaucracies; dynamic, complex environments favor adhocracies
  • Power distribution varies: simple structures concentrate power at the top; professional bureaucracies distribute it to skilled workers

Schein's Model of Organizational Culture

  • Three levels of culture: artifacts (visible symbols, dress codes, office layout), espoused values (stated beliefs), and underlying assumptions (unconscious, taken-for-granted beliefs)
  • Underlying assumptions are hardest to change but most powerful in shaping behavior—the "real" culture
  • Political implication: leaders who understand all three levels can diagnose why stated values don't match actual behavior

Compare: Mintzberg vs. Schein—Mintzberg addresses formal structure (how work is divided and coordinated), while Schein addresses informal culture (shared beliefs and assumptions). Both shape behavior, but culture often explains why identical structures produce different outcomes in different organizations.


Change and Group Dynamics

These models address how organizations and teams evolve over time. The core principle: change is a process, not an event, and groups must navigate predictable developmental stages.

Lewin's Change Management Model

  • Three-stage process: unfreeze (create readiness), change (implement new behaviors), refreeze (stabilize new patterns)
  • Unfreezing is critical—people resist change when current state feels safe; leaders must disrupt equilibrium first
  • Political dimension: resistance often reflects power struggles, not just fear of the unknown

Tuckman's Stages of Group Development

  • Five sequential stages: forming (orientation), storming (conflict), norming (cohesion), performing (productivity), and adjourning (dissolution)
  • Storming is inevitable—conflict over roles, leadership, and direction is a necessary phase, not a failure
  • Leadership implication: effective managers adjust their style as teams progress through stages

Compare: Lewin vs. Tuckman—both describe sequential phases, but Lewin focuses on organizational change while Tuckman addresses team development. Lewin's "unfreezing" parallels Tuckman's "storming"—both involve disruption before progress. Use Lewin for system-wide change questions; use Tuckman for team dynamics questions.


Quick Reference Table

ConceptBest Examples
Individual motivationMaslow's Hierarchy, Herzberg's Two-Factor, Vroom's Expectancy
Leadership assumptionsMcGregor's Theory X/Y
Leadership behaviorBlake and Mouton's Managerial Grid
Sources of powerFrench and Raven's Five Forms
Organizational structureMintzberg's Configurations
Organizational cultureSchein's Three Levels
Change managementLewin's Unfreeze-Change-Refreeze
Team developmentTuckman's Stages

Self-Check Questions

  1. Which two motivation models both address workplace satisfaction but distinguish between different types of factors? How do their frameworks differ?

  2. A manager believes employees will only work hard if closely monitored and threatened with consequences. Which model describes this assumption, and which power bases from French and Raven would this manager likely rely on?

  3. Compare Schein's "underlying assumptions" with Mintzberg's organizational configurations. How might invisible cultural beliefs undermine a well-designed formal structure?

  4. An FRQ describes a team experiencing significant interpersonal conflict three weeks into a new project. Using Tuckman's model, explain why this might actually be a positive sign and what stage comes next.

  5. A company offers competitive salaries and excellent benefits, yet employee engagement remains low. Using Herzberg's framework, explain this paradox and recommend what the organization should focus on instead.