Controller gain is a crucial parameter in control systems, particularly in PID controllers, that determines the sensitivity of the controller's response to errors in the process variable. It directly affects how aggressively or gently a system responds to changes and errors, thereby influencing the overall stability and performance of the control system. A higher controller gain typically results in a faster response, but can also lead to overshoot and oscillations, while a lower gain yields a more stable response but may result in slower adjustments.