Rapport

Definition

Rapport refers to a harmonious and understanding relationship between individuals, built on trust and mutual respect. In challenging situations, establishing rapport can significantly ease communication and make interviewees feel more comfortable, leading to more open and honest interactions. It is particularly important when dealing with difficult interviewees, as strong rapport can help to diffuse tension and foster cooperation.

5 Must Know Facts For Your Next Test

1. Establishing rapport can help reduce anxiety for both the interviewer and the interviewee during challenging conversations.
2. Using open-ended questions can encourage interviewees to share more information, contributing to a stronger rapport.
3. Small talk or finding common ground before diving into serious topics can help build rapport quickly.
4. A friendly tone and appropriate body language are essential for creating a welcoming environment that fosters rapport.
5. Maintaining rapport throughout an interview is crucial, as it can influence the quality and depth of the responses given by difficult interviewees.

Review Questions

• How does building rapport influence the outcome of interviews with difficult interviewees?
  • Building rapport is essential in interviews with difficult interviewees because it creates a trusting environment where the interviewee feels safe to express themselves. When rapport is established, interviewees are more likely to open up and share their thoughts honestly, which can lead to more insightful and valuable responses. This connection can also reduce defensive behavior, making it easier for the interviewer to obtain the information they need.
• What strategies can be employed to establish rapport with challenging interview subjects?
  • To establish rapport with challenging interview subjects, one effective strategy is to engage in active listening. This means paying close attention to what the interviewee says and responding with empathy. Additionally, starting the conversation with light topics or shared interests can help break the ice. Utilizing positive nonverbal cues such as maintaining eye contact and nodding affirmatively also helps create a welcoming atmosphere that encourages openness.
• Evaluate the long-term benefits of maintaining rapport with interview subjects beyond a single interaction.
  • Maintaining rapport with interview subjects over time leads to lasting relationships built on trust and understanding. These long-term connections can result in more consistent access to sources for future stories or interviews. Additionally, interviewees who feel valued are more likely to provide honest feedback and share insights that may not have been disclosed in initial conversations. Such sustained rapport not only enhances the quality of future interactions but also contributes positively to the journalist's credibility within the community.

Related terms

Empathy:

The ability to understand and share the feelings of another person, crucial for building rapport.

Active Listening: A communication technique that involves fully concentrating on the speaker, understanding their message, and responding thoughtfully.

Nonverbal Communication: The process of conveying meaning without the use of words, including body language, facial expressions, and gestures that can enhance rapport.