Photojournalism I
Client retention refers to the strategies and practices that businesses use to keep their existing customers and encourage them to continue using their services over time. It involves building strong relationships with clients, understanding their needs, and providing exceptional service to enhance satisfaction and loyalty. In the context of freelancing and self-employment, effective client retention is crucial for sustaining a stable income and ensuring ongoing work opportunities.
congrats on reading the definition of client retention. now let's actually learn it.