Managing Global Tourism
Cross-functional collaboration is a teamwork approach that brings together individuals from different departments or areas of expertise to achieve a common goal. This method enhances communication and cooperation among various teams, allowing for diverse perspectives and skills to contribute to problem-solving and decision-making. In the context of customer relationship management, cross-functional collaboration is vital as it helps integrate insights from sales, marketing, customer service, and operations to enhance the overall customer experience.
congrats on reading the definition of cross-functional collaboration. now let's actually learn it.