Structured Interviews

Definition

Structured interviews are a standardized method of interviewing where each candidate is asked the same set of predetermined questions in the same order. This approach ensures consistency across interviews, allowing for a fair evaluation of candidates and minimizing bias, making it a crucial component in job analysis and selection processes while also playing a role in addressing unconscious bias.

5 Must Know Facts For Your Next Test

1. Structured interviews typically include both situational questions, which assess how a candidate would handle hypothetical situations, and behavioral questions, which focus on past actions.
2. Using structured interviews can significantly improve the reliability of hiring decisions by providing clear metrics for evaluating candidate responses.
3. Training interviewers on how to conduct structured interviews can further reduce bias and ensure that all candidates are assessed fairly.
4. The use of scoring rubrics in structured interviews helps interviewers objectively evaluate responses based on defined criteria.
5. Structured interviews have been shown to correlate positively with job performance, making them a valuable tool in the selection process.

Review Questions

• How do structured interviews improve the reliability and validity of the selection process?
  • Structured interviews enhance reliability by ensuring that each candidate is asked the same questions in the same order, which minimizes variability in responses due to interviewer bias. This consistency allows for clearer comparisons among candidates. Additionally, when designed effectively, structured interviews increase validity by focusing on job-related competencies and using scoring rubrics to evaluate answers based on predetermined criteria.
• Discuss the role of structured interviews in mitigating unconscious bias during the hiring process.
  • Structured interviews play a crucial role in reducing unconscious bias by standardizing the interview process. By asking all candidates the same questions and utilizing objective scoring systems, interviewers are less likely to let personal biases influence their evaluations. Furthermore, training interviewers to recognize their biases can complement structured formats, ensuring that hiring decisions are based on candidate qualifications rather than subjective perceptions.
• Evaluate the impact of incorporating behavioral and situational questions in structured interviews on candidate selection outcomes.
  • Incorporating both behavioral and situational questions into structured interviews significantly enhances candidate selection outcomes. Behavioral questions provide insight into how candidates have handled past situations, revealing their skills and traits relevant to job performance. Situational questions assess candidates' problem-solving abilities and potential reactions to hypothetical scenarios. This dual approach creates a comprehensive view of a candidate's capabilities, leading to more informed hiring decisions that align with organizational needs.

Related terms

Behavioral Interviewing:

A technique where candidates are asked to describe past behaviors and experiences to predict future performance.

Validity:

The degree to which a test or selection method measures what it claims to measure, ensuring relevant outcomes in the hiring process.

Cognitive Bias: Systematic patterns of deviation from norm or rationality in judgment, which can affect decision-making processes like interviews.