Logistics Management
Return Merchandise Authorization (RMA) is a process used by companies to manage the return of products from customers for refund, replacement, or repair. It serves as a formal agreement between the seller and the buyer, allowing customers to return items that may be defective or unsatisfactory, while also enabling businesses to track returns efficiently. The RMA process is crucial in returns management as it helps streamline operations and ensures proper handling of returned goods.
congrats on reading the definition of Return Merchandise Authorization (RMA). now let's actually learn it.