Grievance procedures are formalized processes established by organizations, particularly within labor relations, to address and resolve complaints or disputes raised by employees. These procedures provide a structured framework that allows employees to voice their concerns about workplace issues, such as violations of contract terms or workplace conditions, ensuring that their grievances are heard and considered by management. They are critical for maintaining employee morale and fostering a fair work environment, often involving multiple steps that escalate if a resolution is not achieved at earlier stages.
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