Customer Experience Management
GDPR compliance refers to the adherence to the General Data Protection Regulation, a comprehensive data protection law in the European Union that came into effect in May 2018. This regulation governs how businesses and organizations collect, store, process, and share personal data of individuals within the EU, emphasizing transparency, user consent, and the protection of privacy rights. Compliance ensures that organizations can build trust with their customers while avoiding hefty fines for violations.
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