Business Process Optimization
Total Quality Management (TQM) is a management approach that focuses on long-term success through customer satisfaction, involving all members of an organization in improving processes, products, services, and the culture in which they work. TQM emphasizes continuous improvement and the importance of using data to inform decision-making, aligning closely with performance metrics, process capability, waste reduction, root cause analysis, statistical process control, and team roles within quality initiatives.
congrats on reading the definition of Total Quality Management. now let's actually learn it.