Business Communication
Conflict escalation refers to the process by which a disagreement or conflict intensifies and becomes more severe, often leading to increased hostility, aggression, or violence. This phenomenon can occur due to various factors, including miscommunication, emotional reactions, and perceived threats, often making resolution more challenging. Understanding conflict escalation is crucial for developing effective conflict management strategies that can de-escalate tensions and promote constructive dialogue.
congrats on reading the definition of conflict escalation. now let's actually learn it.