Business Communication
Assertiveness is the ability to express one's thoughts, feelings, and needs confidently and respectfully while acknowledging the rights of others. It’s about finding a balance between passivity and aggression, allowing individuals to communicate their views without undermining themselves or others. This skill plays a crucial role in effective communication, conflict resolution, and overcoming barriers that can hinder clear interactions.
congrats on reading the definition of assertiveness. now let's actually learn it.