Advanced Communication Research Methods
Dillman refers to the work of Don A. Dillman, a prominent figure in survey research known for his contributions to survey methodology and design. His most notable contribution is the Total Design Method (TDM), which emphasizes the importance of effective communication and user-friendly design in survey creation to improve response rates and data quality. Dillman's approach integrates various elements such as questionnaire format, follow-up strategies, and respondent engagement to enhance the overall survey experience.
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