Companies are constantly evolving their structures to stay competitive. radically redesigns processes for better performance, while leverage networks of independent firms. These approaches streamline operations, reduce costs, and enhance flexibility.

lets businesses focus on , but requires careful planning. Emerging structures like matrix organizations and promote collaboration and agility. These trends reflect a shift towards flatter, more adaptable organizations in today's fast-paced business environment.

Reengineering for organizational improvement

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  • Radically redesigns business processes to achieve significant improvements in key performance measures (cost, quality, service, speed)
  • Follows a structured approach:
    1. Identify processes needing improvement
    2. Analyze existing processes and identify inefficiencies
    3. Redesign processes to eliminate waste and optimize performance
    4. Implement redesigned processes and train employees
    5. Continuously monitor and improve reengineered processes
  • Streamlines operations and reduces costs
  • Improves quality and customer satisfaction (faster response times, increased flexibility)
  • Enhances competitiveness in the market
  • Promotes through efficient processes and adaptable structures

Attributes of virtual corporations

  • Networks of independent companies collaborating to achieve a common goal
    • Each company contributes its core competencies (specialized expertise, resources)
    • Information technology enables seamless communication and coordination among partners
  • Flexible and adaptable to changing market conditions
  • Shares resources and risks among partners
  • Focuses on core competencies and outsources non-core activities
  • Forms temporary alliances based on specific projects or opportunities
  • : geographically dispersed individuals working together using communication technologies
    • Members from different organizations, functions, or cultures
    • Collaboration tools (video conferencing, instant messaging, shared workspaces) enable effective teamwork
  • Benefits:
    • Access to diverse talent and expertise
    • Reduced travel costs and time
    • Increased productivity and faster decision-making
    • Improved work-life balance for team members
  • Often utilizes a structure for enhanced flexibility and resource sharing

Strategic considerations for outsourcing

  • Focus on core competencies and outsource non-core activities
  • Evaluate long-term costs and benefits
  • Consider impact on quality, control, and intellectual property
  • Assess risks and potential disruptions to the business
  • Ensure alignment with overall business strategy and goals
  • Best practices:
    • Clearly define scope and expectations
    • Select vendors based on expertise, reputation, and track record
    • Establish clear performance metrics and (SLAs)
    • Maintain open communication and collaboration with partners
    • Regularly monitor and evaluate performance of outsourced activities
    • Develop contingency plans for managing risks and disruptions
    • Foster a culture of continuous improvement and innovation in the outsourcing relationship
  • Can lead to by reducing internal organizational layers

Emerging Organizational Structures

  • : Combines functional and project-based reporting lines
  • Cross-functional teams: Bring together employees from different departments to collaborate on specific projects or initiatives
  • : Self-organizing system that distributes authority and decision-making throughout the organization
  • : Pushes decision-making authority down to lower levels of the organization

Key Terms to Review (21)

Core Competencies: Core competencies are the fundamental capabilities, skills, and resources that provide a company with a competitive advantage in the market. They are the unique strengths that allow an organization to deliver superior value to customers and differentiate itself from competitors.
Cross-Functional Teams: Cross-functional teams are groups of individuals with diverse skills and expertise from different departments or functional areas within an organization, who work collaboratively to achieve a common goal. These teams bring together a variety of perspectives and knowledge to tackle complex problems or projects that require a multidisciplinary approach.
Decentralization: Decentralization is the process of distributing authority, decision-making, and responsibilities away from a central, hierarchical structure to smaller, more autonomous units or divisions within an organization. It involves the delegation of power and control to lower-level managers and employees, allowing for more flexibility, responsiveness, and localized decision-making.
Flattening hierarchies: Flattening hierarchies refers to the process of reducing the levels of management in an organization, leading to a more decentralized structure. This approach promotes faster decision-making, improved communication, and greater employee empowerment, as it eliminates unnecessary layers of management that can create bottlenecks. By adopting a flatter hierarchy, organizations aim to become more agile and responsive to changing market demands.
Holacracy: Holacracy is an alternative organizational structure that replaces the traditional hierarchical model with a decentralized, self-organizing system. It distributes authority and decision-making across the organization, empowering employees to take on roles and responsibilities that align with their skills and interests.
Lyft: Lyft is a ride-sharing company that connects passengers with drivers via a mobile app, offering an alternative to traditional taxi services and personal vehicle use. It operates on a flexible organizational structure to adapt quickly to changes in market demand and regulatory environments.
Matrix structure: A matrix structure is an organizational framework that combines two or more lines of reporting, typically combining functional and product departments. This structure allows for flexibility and dynamic team composition based on project requirements.
Matrix Structure: A matrix structure is an organizational design that combines a functional structure with a project or product structure, allowing for the efficient management of multiple, simultaneous projects or initiatives. This structure blends vertical (functional) and horizontal (project) reporting relationships, creating a grid-like framework that facilitates collaboration and resource sharing across different business units or departments.
Network organization: A network organization is a flexible and adaptive structure that relies on a web of relationships among various organizations, individuals, or teams to achieve shared goals. This type of organization emphasizes collaboration, information sharing, and the ability to quickly respond to changing market conditions. Network organizations often form partnerships or alliances to leverage resources and capabilities that would be difficult to achieve independently.
Organizational Agility: Organizational agility is the ability of an organization to rapidly adapt and respond to changes in the internal and external environment. It involves the organization's capacity to quickly reconfigure its resources, processes, and strategies to capitalize on emerging opportunities or mitigate potential threats.
Outsourcing: Outsourcing is the business practice of hiring a party outside a company to perform services or create goods that traditionally were performed in-house by the company's own employees and staff. It is often pursued to reduce costs, access specialized expertise, or free internal resources for other purposes.
Outsourcing: Outsourcing is the practice of contracting work to an external provider or third-party vendor, rather than performing the work internally within an organization. This strategic business decision allows companies to focus on their core competencies while leveraging the specialized expertise and resources of external partners across various functions and industries.
Pharmacia: In the context of this subject, "Pharmacia" does not refer to a specific term used within business organizational structures but is likely intended to represent the concept of integrating pharmaceutical practices into business models or structures. This can include businesses focusing on healthcare, pharmaceuticals, and biotechnology adapting their organizational structures to be more innovative and responsive to market changes.
Reengineering: Reengineering is the fundamental rethinking and radical redesign of business processes to achieve dramatic improvements in critical, contemporary measures of performance, such as cost, quality, service, and speed. It involves examining and altering the company's internal structure to optimize workflows and improve efficiency.
Reengineering: Reengineering is the fundamental rethinking and radical redesign of business processes to achieve dramatic improvements in critical measures of performance, such as cost, quality, service, and speed. It involves a complete overhaul of an organization's structure, systems, and workflows to enhance efficiency and effectiveness.
Service Level Agreements: A service level agreement (SLA) is a contract between a service provider and a customer that outlines the level of service expected from the provider. It defines the metrics, responsibilities, and guarantees associated with a particular service, ensuring both parties have a clear understanding of the service quality and performance standards to be met.
Uber: Uber is a ride-sharing company that utilizes a digital platform to connect independent drivers with passengers in need of transportation services. It exemplifies the shift towards gig economy structures within modern organizational design, emphasizing flexibility and decentralized operations.
Virtual corporation: A virtual corporation is a temporary network of independent companies, suppliers, customers, or even rivals, linked primarily by information technology to share skills, costs, and access to one another's markets. It operates without a central office and appears to customers as a single, unified organization.
Virtual Corporations: A virtual corporation is a temporary network of independent companies, suppliers, customers, and even competitors who come together to exploit a specific business opportunity. These organizations leverage technology and shared resources to achieve a common goal, without being constrained by traditional organizational boundaries.
Virtual Teams: Virtual teams are groups of individuals who work together towards a common goal, but are geographically dispersed and rely on technology to communicate and collaborate. They operate across time, space, and organizational boundaries using a variety of communication technologies.
Whole Food: Whole food refers to natural food products that are consumed in their complete and unprocessed form, retaining all of their natural fibers, vitamins, and minerals. It contrasts with processed foods, which have been modified from their original form and often contain additives.
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